Transparency of Work Process

If you’ve ever ordered something at a fast-food restaurant or eaten at a restaurant with an open kitchen, then you understand transparency.  From the time your food order is placed to when it’s delivered to your table, you can watch the process from start to finish.  This builds trust and eliminates suspicion and reduces anxiety.  There are no questions on how your food was prepared and delivered.

Unfortunately, many development teams still like to keep their developers hidden behind closed doors and the development processes are a mystery.  While this might have been standard operating procedures 20 years ago, we believe that open development and clear, straightforward communication with its team members and clients alike is paramount in rapid development success

It is important to remember that in any project, things happen.  And things happen on both sides of the development table.  Something will get left out of a scope document, a design takes longer to create than expected – it happens.  And the more complex the project, no matter how detailed the scope, the more things happen.  As a team, we’re both trying to accomplish the same thing, so let the other side know when things happen and work it out.

Everyone likes to be recognized for their accomplishments and be appreciated.  Yes, there is a client-team relationship, but being nice and respectful doesn’t cost anything, and recognizing even the smallest details will go a long way to the success of a project.