A Steel Sheets Producing and Selling company sought assistance in transforming their traditional business processes. They faced challenges due to the complexity of their workflows and the lack of suitable infrastructure options.
The solutions available for large businesses proved to be too costly, while those designed for small businesses lacked the necessary capabilities.
Matican Group LLC conducted field research and defined processes that matched the company’s employees’ education level and habits. The company used the same processes they were doing traditionally and converted it to a digital solution with the least habit break possible.
Separation of clientele between Sales People
The solution implemented controls that restricted access to client information among salespeople, fostering a healthy competition among its sales team while ensuring that sales processes were carried out in a professional and ethical manner.
Intuitive dashboard for Steel company managers
The live workflow processes enabled steel company managers to monitor the progress of each order delivery in an intuitive dashboard. This provided them with a real-time view of the entire sales pipeline, from the moment an order was placed to the moment it was delivered.
SMS and PUSH Notification for specific order approvals
The solution also provided a feature for the sales manager to receive SMS and push notifications for orders over a certain value, providing an additional level of oversight and control over the sales process. This ensured that high-value orders were handled with extra care and attention.
Maintenance Schedule of their Production line
The solution included a maintenance schedule feature that helped to ensure that the production line was kept in good working order, reducing the risk of downtime and prolonging the lifespan of equipment.
Managing Suppliers and keeping track of their raw material providers
The solution included tools for managing supplier relationships and tracking deliveries of raw materials, helping to ensure that the company had the resources it needed to keep production running smoothly.
Kanban boards to follow up orders and live notifications between employees
The solution enabled the Steel Sheets Producing and Selling company to use Kanban boards to track orders and monitor progress in real-time. This helped to improve visibility into the sales pipeline and ensure that orders were fulfilled on time.
Customizable print templates
The solution also provided the ability to define or customize print templates, making it easy for steel company managers to adapt to what their customers understand better. This feature helped the company to adapt to the specific needs of its customers, ensuring that they received the information they needed in a format they could understand.