The Shifts in Services Industry

Rising to match the customer expectations for your service-providing company.
Author: Matican Group
Aug 24, 2021
Home 9 Business 9 The Shifts in Services Industry

Expectations have risen, will you match them or be left behind?

Customers are no longer content with an uncustomized experience. They want you to know their preferences and provide them with a personal and intuitive experience.

Run your services business better with Matican. Get to know your leads and customers, set up subscription plans for your services, build a close and harmonious relationship with regular customers, manage multiple projects, set up schedules for maintenance and visits, and much more.

Running a services business has its own challenges — perhaps, even more than with running a product company. We employ tested methodologies to adjust the levers of platforms, processes, leadership and talent.

Matican covers a multitude of features to help run your services business with some ease. Run campaigns for increased customer acquisition, create subscriptions for your services, reward regular customers with loyalty points, set maintenance visits and schedules, and manage projects, issues, and service level agreements.

Matican is purpose-built to guide Service-providing companies as they master these market shifts and tech-triggered trends. Our team of experts work with you to create a digital vision and a transformation road map. We equip you to start projects today that ladder up to long-term strategic goals.

Our experts collaborate with your teams to develop the customized solutions that fit YOUR unique requirements. We believe that this approach with clients in mind will be what sets your business apart from others.